You can permanently delete your Well Versed account and all of its data at any time, either in the app or by emailing us. Both ways are below, along with exactly what gets removed.
At a glance
- You can delete everything yourself from inside the app.
- Deleting removes your cloud account and cloud save, plus all progress on your device.
- It’s permanent. There’s no way to undo it.
- No app? Email us and we’ll delete your account for you.
Delete in the app
To delete your account and data from your device:
- Open Well Versed
- Go to Settings
- Scroll to the bottom and tap Delete Account
- Confirm when prompted
It happens right away. If you’re signed in to a cloud account (Google or Apple), the app deletes that account and its cloud save first, then wipes everything stored on the device. If you’re not signed in, it only wipes the device.
Ask us by email
If you don’t have the app anymore, or you’d rather we handle it, email us from the address on your account (or include that address in your message) and we’ll delete the account for you:
wellversed.support@willsee.dev
We’ll reply when it’s done, usually within a few business days.
What gets deleted
Deleting your account permanently removes:
- Your cloud account (Google or Apple sign-in link, email)
- Your cloud save: profile name, puzzle progress, stats, coins, unlocked packs, and settings
- Any in-app messages we sent to your account
- Everything the app stored on the device you delete from
You can’t undo this, so if you might want your progress back later, back it up first.
What isn’t deleted
Receipts for in-app purchases stay with your App Store or Google Play account. Apple and Google keep those, not us, so you’d manage them through their privacy settings.
Crash reports (Sentry) and analytics events (PostHog) that were already sent stay too. They aren’t linked to your name or email, so we have no way to find yours and delete them. Our Privacy Policy explains what they contain.
Messages we sent to your device’s Support ID (rather than to your account) stay on our server. Your Support ID is a random code that isn’t linked to your name or email. If you’d like those removed too, email us your Support ID (Settings → Contact Us) before you delete.
If you play on more than one device without a cloud account, only the device you delete from gets wiped. Progress on your other devices stays put.
Questions
Questions about deleting your account? Email us: